In case you missed it, we recently had an article written in the Vancouver Sun and The Province by writer, Andrew McCredie. Andrew, who recently stayed with us at our Dwight Out Chalet had a few nice things to say about us here at Chalets at Big White.

“As much as a family ski trip is about the on-mountain activities, time spent together inside is just as precious. Chalets at Big White offer a wide selection of perfect home bases for families, with ski-in ski-out access and all the comforts of home — and then some. Lodgings run the gamut, from studios that sleep two… read more

Andrew truly touched on the importance of a great family experience on and off the mountain. His thoughtful words about us and Big White Ski Resort is why we are in this business. 

A little bit about Andrews experience from our eyes… He and his family arrived early one evening and were greeted at the front door by our guest service staff. Christine and Mark provided a short, but insightful and sometimes humorous tour of the chalet to Andrew and his wife. Their kids stayed outside to play with new puppy in the snow. They were so happy that they could bring their puppy on this family vacation as Chalets at Big White offers many pet friendly properties. This was the families first visit to the mountain so they needed some help orientating themselves with the mountain. They were shown points of interest on the mountain such as the village center, how they would get to their dinner destination that night. They were also shown the great ski in/out access that the chalet provides and were very excited to get out on the mountain the following morning. Before leaving Christine and Mark made sure all of Andrew’s questions were addressed and most importantly were able to explain how the chalets private hot tub worked. Check in was an easy process and they were impressed with how quick they got into the chalet and all it took was just a short call to the office from Kelowna. 

Andrew used our on mountain App to easily navigate himself from Vancouver all the way up the mountain to their Chalet, no missed or wrong turns on this families trip.  We were delighted to hear that they had such a wonderful stay in our Chalet and Big White provided them with what it does best…great service and it’s famous champagne powder snow!

Want to read the rest of the story written by Andrew? Click the image below ~